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FAQs

  1. Excited about your new shoes!?! If you placed your order by 6pm, it shipped out the same business day.

    Once your order transaction is completed, you will automatically receive an email confirmation which includes your tracking information.

  2. When will my order deliver & how much is shipping?

    Click here for shipping rates and times.

  3. Problems with an Order? No worries, it’s our pleasure to assist you with a quick solution. FootwearUnlimited.com values you as a customer.

    We're here to help:
    Monday thru Friday: 10:00 a.m. to 6:00 p.m. (EST)
    Phone: (636) 680-2750
    Email: service@shopFUIshoes.com

  4. How do I return product I ordered?

    Easy Returns | 100 % Satisfaction Guarantee

    If you are not 100% satisfied, simply return your item back to us for a refund within 60 days.

    Returned items must be in unused / unworn condition and in original box returned within 60 days of delivery.

    Simply return package back through carrier of your choice at the address below.

    Please ship all returns to:

    FootwearUnlimited.com
    Returns Dept.
    1111 Horan Drive
    Suite F
    Fenton, MO 63026

    * Items marked FINAL SALE cannot be exchanged or returned at any time.

    ***All returns must be received within 60 days of purchase. Shoes must be in sellable (unworn) condition and packed in original shoe box(es).

    ***Exchanges: Simply return the current item for a full refund following the returns instructions and then place a new order for the correct style/size.

  5. When will I receive a refund for my returned product? Your refund will be processed upon receipt in our warehouse.

    It may take 3-8 business days for your return to reach our warehouse. Within 2 business days of receipt, our returns team will process your return which will automatically apply a refund (for any unworn merchandise) to your original method of payment. Please note that depending on your credit card company, it may take up to 10 business days after your credit is applied for it to post to your account.

    * Items marked FINAL SALE cannot be exchanged or returned at any time.

  6. Want to change an item you just ordered?

    No worries, as long as you contact us by 3pm EST, we can still cancel the order before it ships.
    (Phone: (636) 680-2750 | Email: service@shopFUIshoes.com)

  7. How do I clean my Baretraps SDS boots?

    Baretraps Stay Dry System (SDS) is designed to withstand the elements with weatherproofing technology for water repellency and breathability. Baretraps SDS boots combines style, comfort, and protection against the elements. Here are some tips to maintain and care for your Baretraps boots.

    How to clean your Baretraps SDS boots:

    • Cleaning can be done with soap and water.
      • Lightly dampen boots with a clean wet cloth.
      • Gently scrub the surface of your boot with soap and water.
      • Lightly rinse the boots with a cloth to remove any access soap.
      • When finished, use a clean, damp cloth to remove excess residue.
      • Allow drying naturally in a well-ventilated area.
    • Baretraps SDS technology will help form a barrier to protect against wintery conditions like salt on the roads and sidewalks. Make sure to clean your boots right away for the best results. To clean your boots, we recommend using a clean cloth, white vinegar, and water.
      • Mix some water and vinegar (easy on the vinegar, you can always do it again).
      • Gently, wipe down the boots. Be mindful not to scrub too hard, as it could damage the boot and the SDS technology.
      • When finished, lightly rinse the boot and let dry in a well-ventilated area.

    Using Waterproofing Spray:

    While Baretraps SDS technology is made with built in protection from the winter elements, waterproofing spray can be used as an additional barrier of protection and use to extend the life or restore the weatherproofing properties of your boots. Here are some quick tips when using waterproofing spray:

    • Make sure your shoes are clean and totally dry before you apply the spray.
    • Carefully follow the instructions on the product.
    • Don’t forget to spray around the boot seams for extra waterproofing protection.

    We hope you enjoy your Baretraps SDS boots. Stay warm and dry!